Manuscript received August 14, 2024; revised September 11, 2024; accepted November 11, 2024; published February 17, 2025
Abstract—This research explores the integration of an Immersive Learning Ecosystem (ILE) within International Virtual Communities of Practice (I-VCoP) for enhancing critical communication skills in multicultural societies. The study aims to (1) conduct a PRISMA and bibliometric analysis of existing research related to Virtual Communities of Practice (VCoP), (2) develop I-VCoP with an immersive learning ecosystem, and (3) assess the critical communication skills of users engaged in I-VCoP activities. The immersive learning ecosystem leverages Virtual Reality (VR) and Augmented Reality (AR) technologies in order to create dynamic learning environments that foster engagement, retention, and the development of essential communication skills. Participants from diverse cultural backgrounds were assessed on critical communication skills, including cognitive flexibility, cultural awareness, language awareness, emotional and relational competence, ethical and social responsibility, metacognitive skills, and interpersonal and leadership skills. The results indicate a high level of appropriateness across all phases of the I-VCoP activities, with “Active Participation” receiving the highest evaluation score. The assessment of critical communication skills shows that participants achieved “Highest Proficiency” levels overall, with notable strengths in cognitive flexibility, cultural awareness, and interpersonal skills. The findings suggest that the integration of ILE within I-VCoP is highly effective in fostering critical communication skills necessary for success in multicultural environments. The study underscores the potential of immersive technologies to revolutionize virtual learning communities by providing engaging and culturally responsive learning experiences.
Keywords—Virtual Communities of Practice (VCoP), immersive learning ecosystem, critical communication skills, multicultural society, metaverse, virtual reality, augmented reality
Cite: Wera Supa, Sayam Kamkhuntod, Naphong Wannapiroon, Panita Wannapiroon, Charinthorn Aumgri, and Siwaporn Linthaluek, "International Virtual Communities of Practice (I-VCoP) with Immersive Learning Ecosystem for Enhancing Critical Communication Skills in Multicultural Society," International Journal of Information and Education Technology, vol. 15, no. 2, pp. 335-347, 2025.