International Journal of
Information and Education Technology

Abstract

Higher education institutions (HEIs) can, like any other organisation, profit from the advantages of using web 2.0 tools, as these institutions need to balance acquisition processes with learners’ participation and contributions. The use of these tools in training processes can contribute to pedagogical innovation and to developing students’ learning and professional skills; thus, it must be promoted. This paper presents a case study which aims to validate the desired Wiki outcomes in a teaching and learning experience in the Information System Management classes of a Management Course in a Portuguese HEI, as well the importance of the Wiki for the regional community of management professionals. The results of the analysis of the information gathered during this pedagogical experience suggest that group process skills and behaviours regarding self-organization, integrity and openness clearly develop more (or are at least more easily perceived) than web skills, as do some editing skills.