Abstract—The implementation of eGovernment across
countries is rapidly increasing. However, with this increase in
the development of eGovernment projects especially in
developing countries such as Saudi Arabia, there are still some
difficulties facing the proper development of eGovernment.
This paper aims to explore how eGovernment implementation
and development can be understood in the context of Saudi
Arabia based on the developers’ perspectives. An attempt is
made to identify the factors influencing the development of
eGovernment and contribute to cause the delay of its initiatives
at government organisations in Saudi Arabia. To achieve the
aim, an unstructured interview within a qualitative approach
was adopted in this study. Grounded theory techniques based
on Strauss and Corbin approach (1990) were employed in this
study in order to analyze the collected data.
Index Terms—eGovernment, implementation and
development, Saudi Arabia.
O. Alfarraj is with
Griffith University (ICT School),
Australia (e-mail:
o.alfarraj@griffith.edu.au).
T. Alhussain
is with
Department of Computer Science at the University of
King Faisal, Saudi Arabia (e-mail: talhussain@kfu.edu.sa).
A. Abugabah is with the American University in the Emirates, Dubai.
(e-mail: ahed.abugabah@aue.ae).
Cite:O. Alfarraj, T. Alhussain, and A. Abugabah, "Identifying the Factors Influencing the Development of eGovernment in Saudi Arabia: The Employment of Grounded Theory Techniques," International Journal of Information and Education Technology vol. 3, no. 3, pp. 319-324, 2013.