Abstract—E-learning was a major study area during
COVID-19 pandemic. Practically, public and private higher
education institutions worldwide have switched from
traditional face-to-face teaching to online learning solutions in
order to deal with the spread of the coronavirus. Hence, the
purpose of this study is to evaluate the effectiveness of the
e-learning solution during COVID‐19 crisis. The research data
were gathered using a self-administered online survey from
Moroccan public university students. Through using the
structural equation modeling under the partial least squares
(PLS-SEM), the findings reveal that instructor quality has a
direct and significant influence on system use and learner
satisfaction. Likewise, user satisfaction is positively associated
with system quality. Moreover, the e-learning system success is
driven by both system use and learner satisfaction. These
results are useful for Moroccan University policymakers in
order to develop best practices to ensure a successful e-learning
implementation.
Index Terms—E-learning system, COVID-19 pandemic,
higher education, Morocco.
Abdelaziz Ouajdouni and Khalid Chafik are with National School of
Business and Management of Tangier, Abdelmalek Essaadi University,
Morocco (e-mail: ouajdouni.abdelaziz@gmail.com, khchafik@yahoo.fr).
Omar Boubker is with Higher School of Technology, Ibn Zohr University,
Agadir, Morocco (e-mail: o.boubker@uiz.ac.ma).
Cite: Abdelaziz Ouajdouni, Khalid Chafik, and Omar Boubker, "Evaluation of e-Learning System during the Covid-19 Pandemic in Morocco: A Partial Least Squares Modeling Approach," International Journal of Information and Education Technology vol. 12, no. 6, pp. 492-499, 2022.
Copyright © 2022 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).